FAQ’s

What are the Christmas Cut-off dates for 2020?

For Pre-Christmas delivery please place orders according to your location by:

Melbourne, Adelaide, Sydney – Wednesday 16th December

Brisbane – Tuesday 15th December

Perth – Thursday 10th December

Regional VIC, Thursday 10th December

Regional SA, and NSW, Thursday 10th December

Everywhere Else Monday 7th December

 

Christmas Break 2020: Please also note that we are taking a break over Christmas and New Year. Orders received after 8am on Monday 21st December, may not be processed until 4th January. Correspondence will also not be monitored between Wednesday 23rd December and 3rd January, we will respond to any inquiries during this period on our return on 4th of January.

 

Which Countries do you ship to?

We currently are only able to service the Australian market. Sorry, no International shipping.

Do you charge for shipping?

We charge a flat rate of $16 shipping, with FREE SHIPPING on orders over $50 Australia Wide.

When can I expect to receive my order?

Orders are typically dispatched within 1-3 business days from order date. Please allow the following additional shipping time for your order:

Victoria Metro 1-2 business days from date of dispatch

Victoria Country Area 2-5 business days from date of dispatch

NSW Metro 2-3 business days from date of dispatch

NSW Country 3-7 business days from date of dispatch

Queensland Metro 5-7 business days from date of dispatch

Queensland Country 7-10 business days from date of dispatch

Tasmania 3-7 business days from date of dispatch

Northern Territories 7-10 business days from date of dispatch

South Australia Metro 2-3 business days from date of dispatch

South Australia Country 3-5 business days from date of dispatch

West Australia Metro 7-10 business days from date of dispatch

West Australia Country 7-10 business days from date of dispatch